Much has been written about SaaS and multi-tenancy.  I have posted related blogs on this before, specifically SaaS and WMS, is SaaS enough? and So What if my Vendor isn’t a True SaaS Provider. What I want to address in this blog is that multi-tenancy is not enough if the customer’s bu

I recently did a guest post with an old Aberdeen and TechVentive associate and friend of mine, Brian Sommer.  Brian was the partner in charge of the software intelligence group at Accenture when I was at Gartner.  We met when we both worked at Aberdeen.  We have done work together at

I recently wrote in “So What if my Vendor isn’t a True SaaS Provider?” about the real reason that having a vendor that follows a true SaaS business model was important.  Specifically, if they aren’t true SaaS they may have a business model focused on business failure.  Their failure c

The recent acquisition by Amazon of Kiva Systems has been written about by many.  Much has been said about Amazon’s willingness to pay as much as it did and how that speaks to acquiring the patents as much as Kiva’s business.  I think these are all valid points but I think the real ke

I recently did a guest host with an old Gartner Group associate and friend of mine, Vinnie Mirchandani.  Vinnie was an established Research Director at Gartner when I joined as the the first Research Director to dig into the Warehouse Management System (WMS) market place and vet the d

Earlier this month, I attended Modex 2012 in Atlanta.  My intent was to check out the WMS vendors (and other solution providers as well) and see which ones were offering SaaS solutions and, if so, what kind of SaaS were they.  By which kind of SaaS, I’m referring to the different SaaS

In conversations about what is meant by a “true” SaaS solution, or even a SaaS-Plus or on-Premise-Plus solution as defined in my last post, the topic always turns to where is the business value.  The reality is that there is a different business value for the vendor than that for the

I’ve been investigating lately the world of SaaS based WMS (warehouse management systems).  This has led me smack into the whole “everyone has their own definition” conundrum.  It seems that most of what I’m encountering is a marketing wrapper touting the SaaS aspects of what is reall