Much has been written about SaaS and multi-tenancy.  I have posted related blogs on this before, specifically SaaS and WMS, is SaaS enough? and So What if my Vendor isn’t a True SaaS Provider. What I want to address in this blog is that multi-tenancy is not enough if the customer’s bu

I recently wrote in “So What if my Vendor isn’t a True SaaS Provider?” about the real reason that having a vendor that follows a true SaaS business model was important.  Specifically, if they aren’t true SaaS they may have a business model focused on business failure.  Their failure c

In conversations about what is meant by a “true” SaaS solution, or even a SaaS-Plus or on-Premise-Plus solution as defined in my last post, the topic always turns to where is the business value.  The reality is that there is a different business value for the vendor than that for the