I recently did a guest host with an old Gartner Group associate and friend of mine, Vinnie Mirchandani.  Vinnie was an established Research Director at Gartner when I joined as the the first Research Director to dig into the Warehouse Management System (WMS) market place and vet the d

Earlier this month, I attended Modex 2012 in Atlanta.  My intent was to check out the WMS vendors (and other solution providers as well) and see which ones were offering SaaS solutions and, if so, what kind of SaaS were they.  By which kind of SaaS, I’m referring to the different SaaS

In conversations about what is meant by a “true” SaaS solution, or even a SaaS-Plus or on-Premise-Plus solution as defined in my last post, the topic always turns to where is the business value.  The reality is that there is a different business value for the vendor than that for the